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NorCal PSD Mission Statement and Goals

Mission Statement:

To enhance the profession of public safety dispatching in the North State through organization and training.

Goals:

Provide access to appropriate, localized training in order that dispatchers may acquire and enhance the skills, knowledge, attitudes and behaviors which are consistent with the requirements and expectations of professional competence associated with the job at each career and experience level.

Foster communication, networking and support among dispatching agencies.

Research, analyze and make recommendations to governing bodies and agencies regarding applicable legislation.

NorCal Training Goals:

To associate persons who are actively engaged in the management, supervision, or the employee of any 911 Emergency Dispatch Center in an organized body so that the profession in all its branches may be standardized and effectively practiced:

Enhanced professionalism and training for dispatchers.

To keep abreast of critical issues as they relate to training.

To keep its membership appraised of the latest Continuing Professional Training requirements. Provide training in issues of relevance to dispatch personnel.

To effect and maintain liaison with legislation concerning 911 Emergency Operations and their impact on 911 Emergency Dispatch Centers.

To achieve professionalism and maintain high standards of performance among managers, supervisors, and dispatchers in the discharge of their duties.